Manhattan Home Design, a furnishings company concentrating on mid-century contemporary and contemporary pieces, settings itself as a provider of " inexpensive luxury." The firm supplies a curated collection of furnishings, consisting of famous reproductions and original designs, aiming to bring top notch, trendy pieces to a large target market.
Brand Ideology and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to provide functional and trendy furniture that forms the method people live. Polak, a previous corporate lawyer that obtained Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and top quality. The business's catalog includes prominent things like the Mario Bellini Couch and the Ducaroy Couch, frequently made with high-end materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed look at Manhattan Home Design Reviews from both the company's site and independent evaluation platforms reveals a combined image. The Sitejabber internet site provides a particularly informing point of view, with an total score of 2.6 out of 5 celebrities, suggesting a pattern of customer discontentment.
Favorable Feedback:
Several clients commend the visual and quality of the furniture, noting that Manhattan Home Design Becca Polak pieces frequently surpass expectations in terms of material and craftsmanship.
Some reviews from the company's website emphasize products as "statement-making" and " specifically what I required to pull the room together."
Older evaluations from third-party websites likewise discuss positive experiences with item high quality and prompt delivery.
Unfavorable Feedback:
Extra current reviews on independent sites like Sitejabber and Houzz repaint a much less favorable picture, with frequent problems concerning service, value, and deceptive marketing.
Typical complaints highlighted on Sitejabber and various other platforms include:
Poor customer care: Customers report a lack of interaction and trouble dealing with problems.
Deceitful practices: There are states of items being noted as "in stock" when they are not, in addition to a "bait and switch" strategy with furnishings quality and sales.
Delivering and shipment problems: Long hold-ups, unfinished orders, and damaged things upon arrival are often mentioned.
Trouble with returns and refunds: Consumers have reported substantial difficulties in obtaining refunds or substitutes for harmed or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her history remains in the company and lawful world, and she acquired the company with the goal of improving the on-line furnishings purchasing experience. She is also a factor to the business's blog, where she discusses interior design fads and pointers. Her leadership is concentrated on curating timeless, premium items and transforming the company's reputation with a extra customer-centric technique.